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Shipping and Packing

·Products will be delivered to the address provided at the time of the order. Delivery charges will be added based on the number of items in the package, delivery method and destination of the package.
·Order will be processed within 3 business days after acceptance of the order. Delivery time may vary according to the destination, the delivery method chosen and the availability of products in inventory.
·To ensure better tracking and proof of delivery, it is possible that the carrier may require a signature upon receipt.
·The products ordered become the responsibility of the buyer at the moment when www.ecoart-co.com gives them to the carrier.
·www.ecoart-co.com must have received full payment for products before delivery.


How Will My Order Be Shipped?
We will ship your order using the fastest, safest, and most reliable method. Therefore, we have established strong relationships with some of the best delivery companies nationwide. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience. When your order is shipped, we will notify you via e-mail and offer you the tracking number. We encourage you to track your package online or on the phone with the carrier. Be sure to contact us if anything seems unusual during the progress of the shipment.

How Will My Order Pack?
We will pack your order using the safest and most reliable and economic method possible. Therefore, we have the right to repack your item(s) according the quantity of your order and our packing experiences.

When Will Your Item(s) leave The Warehouse?
If the item(s) you would like to purchase are in stock, we will send out the item(s) within 3 business days. However, some items are subject to longer lead times and limited stock. If you’d like to place an order but would like to verify stock and / or lead times, please feel free to contact this e-mail info@ecoart-co.com.

Taxes & Duties
The tax in destination country or region is NOT included in the price you paid in the website.
If you choose express delivery, for most of time in most of the countries or regions you do not need to pay the tax. However, if the goods is too big or the value of the good too high, the custom may ask you to pay the import tax. In that case, you have to paid the tax by yourself.

Shipping Method
There are 4 methods of shipment available: China Post Air mail, ePacket, DHL and EMS.

China Post Air mail (economical shipping method) - Your item will arrive between 15 and 45 business days after it leaves the warehouse.
ePacket (economical shipping method) - Your item will arrive in US between 7 and 15 business days after it leaves the warehouse.
DHL (expedited & safer shipping method) - Your item will arrive between 3 and 5 business days after it leaves the warehouse.
EMS (expedited & safer shipping method) - Your item will arrive between 5 and 7 business days after it leaves the warehouse.

Tel: 86-750-3919096  86-136 7618 1983
Fax: 86-750-3919096
Email: info@ecoart-co.com
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